1About this policy
X CyberArt ("GAME BASE", "we", "us") runs the GAME BASE app and website. This policy explains what personal data we collect, why we collect it, who we share it with, and what choices you have. It applies to everything you do on the Service, and it is part of our Terms and Conditions.
We handle personal data under the Nigeria Data Protection Act 2023 and, where it applies to you, other data protection laws such as the GDPR. X CyberArt is the data controller. You can reach us at [email protected].
2What we collect
We do not receive or store your fingerprint. Fingerprint sign-in is handled by your device's own biometric system.
3How we collect it
- From you, when you sign up, play, chat, deposit, withdraw or contact support.
- Automatically, from your device and your use of the Service.
- From partners, such as Google when you sign in with it, our payment processor, and blockchain screening tools.
4How we use it
We use personal data only for these purposes, each with a legal basis:
- To provide the Service (contract): accounts, matchmaking, games, payouts, wallet and support.
- To keep the Service safe and fair (legitimate interests): spotting cheating, multiple accounts, fraud and abuse, and securing accounts.
- To meet legal duties (legal obligation): anti-money-laundering, sanctions and record-keeping rules, and requests from authorities.
- To improve the Service (legitimate interests): fixing bugs, measuring performance and planning features.
- For things you choose (consent): such as optional notifications. You can withdraw consent at any time.
We do not sell your personal data.
6Blockchain records
Deposits and withdrawals happen on the public TRON network. Transactions and the wallet addresses in them are visible to anyone and cannot be changed or deleted by us or by you. Think carefully about which wallet address you use.
7Where your data goes
We operate from Nigeria, and our providers may process data in other countries. When we move personal data abroad, we use contracts and safeguards that the law accepts to keep it protected.
8How long we keep it
We keep account and gameplay data while your account is open. Payment, security and compliance records are kept for 5 years after your last activity or the closing of your account, because the law and fraud prevention need them. Chat messages are deleted when you delete your account. After these periods we delete or anonymise data, unless the law requires us to keep it longer.
9Keeping it secure
We use encryption in transit, access controls and monitoring to protect your data. No system is perfectly secure. Protect your account by keeping your PIN and sign-in details private, and tell us at once if you think someone else has access.
10Your rights
You can ask us to:
- give you a copy of your personal data;
- correct data that is wrong;
- delete your data, where the law lets you;
- limit or stop how we use your data;
- move your data to another service;
- stop using data that we use based on consent.
Write to [email protected]. We will reply within 30 days. We may need to confirm it is you, and we may keep data that we are required to keep, such as payment records. If you are unhappy with our answer, you can complain to the Nigeria Data Protection Commission, or to the data protection authority where you live.
11Cookies and similar tools
Our website and app use small files and similar tools to keep you signed in, remember settings, keep the Service secure and see how it performs. You can block or clear them in your browser or device settings, though parts of the Service may stop working.
12Children
GAME BASE is for people aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that we have, we will close the account and delete the data. If you think a child is using the Service, please tell us.
13Automated checks
We use automated tools to spot cheating, fraud and risky payments. These can lead to a match being reviewed, a withdrawal being paused or an account being restricted. You can ask us to have a person review any such decision.
14Changes to this policy
We may update this policy. We will post the new version here with a new date and tell you in the app when a change matters to you.
15Contact us
For any privacy question or request, write to [email protected] or use the Support tab in the app. GAME BASE is operated by X CyberArt.